Privacy Policy

1. Introduction

Welcome to AuraGlow Studio. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (auraglow.studio) and use our services. By using our site and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
  • Health Information: When you book a service, we may collect information about your health, allergies, and skin conditions to ensure our treatments are safe and effective for you. This information is treated with the utmost confidentiality.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your appointments and other transactions.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Administer promotions, and contests.
  • Request feedback and contact you about your use of the Site and our services.
  • Send you a newsletter or other marketing communications.
  • Increase the efficiency and operation of the Site.

4. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.